Transform Your Space with Expert Plant Care

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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request services, or contact us. This includes:

• Name, email address, and phone number
• Service preferences and property information
• Communication records and feedback

How We Use Your Information

We use the information we collect to:

• Provide and maintain our plant care services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under GDPR and other privacy laws, you have rights including access, rectification, erasure, and data portability. Contact us to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

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Terms of Service

Effective Date: January 1, 2024

Acceptance of Terms

By accessing and using BloomBuddies services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

BloomBuddies provides professional plant care, garden design, and horticultural consulting services. Services are provided subject to availability and scheduling.

Payment Terms

Payment is due upon completion of services unless other arrangements have been made. We accept various payment methods as communicated during service booking.

Cancellation Policy

Services may be cancelled up to 24 hours before scheduled appointment time without penalty. Cancellations with less notice may incur fees.

Liability Limitation

Our liability is limited to the cost of services provided. We maintain appropriate insurance for professional services.

Property Access

Client grants necessary access to property for service delivery and assumes responsibility for site safety and security of personal property.

Modification of Terms

We reserve the right to modify these terms at any time. Continued use of services constitutes acceptance of modified terms.

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DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Compliance

BloomBuddies respects intellectual property rights and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the DMCA.

Filing a DMCA Notice

If you believe your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Information reasonably sufficient to permit us to locate the material
• Your contact information including address, telephone number, and email
• A statement of good faith belief that use is not authorized
• A statement that the information is accurate and you are authorized to act

Designated Agent

DMCA notices should be sent to:

Email: [email protected]
Subject: DMCA Notice

Counter-Notification

If you believe material was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

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GDPR Compliance

Effective Date: January 1, 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate personal data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request restriction of processing your personal data
• Right to Data Portability: You can request transfer of your data to another organization
• Right to Object: You can object to processing of your personal data

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given clear consent for specific purposes
• Contract: Processing is necessary for contract performance
• Legal Obligation: Processing is necessary for legal compliance
• Legitimate Interest: Processing is necessary for our legitimate business interests

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law.

International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond within one month.

Data Protection Officer

For questions about data protection, contact our DPO at [email protected]